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NewFormat AB

PDF standards make the world work




NewFormat makes PDF information permanently
accessible, searchable, readable and reusable
for the future and for as many people as possible.

We create accessible PDF in compliance with the ISO Standard PDF/UA.


Our solutions are based on
recognized ISO Standards based on PDF technology
and tested, reliable, and highly accessible software solutions from
the PDF Association vendor community.




Open standards
ensures that your digital data and information is
available and accessible in the future for as many as possible
when today's IT technology, IT products and IT vendors
are no longer

Open Standards ensures that your information is available and accessible in the future for as many as possible, when today's IT technology, IT products and IT vendors are no longer - Picture




Accessibility - Icon

Accessible PDF


A fully PDF/UA compliant PDF can be just as
accessible as a WCAG compliant website




Here you will find everything you need to know to successfully
create Accessible PDF according to ISO Standard PDF/UA!


For a PDF to be considered digitally accessible
it shall be compliant with the accessibility standard ISO PDF/UA-1
and applicable parts of the WCAG 2.1 AA recommendations!


    Take your time and read everything below in peace and quiet
    at your own pace and then contact NewFormat for advice on
    the best way forward for your particular business to
    create accessible PDF documents.


    We would be happy to help you create accessible PDF on your own.

    Should you instead prefer,
    we can deliver accessible PDF as a service to your business;
    from single documents to many thousands of accessible PDFs,
    from simple documents to complex annual reports/publications/magazines.

    Delivery time for a single document:
    Depending on how complex the document is and the number of pages.
    Simpler documents: Usually within 1-2 working days.
    More complex documents: Usually within 5-10 working days.


    With vast numbers of PDF documents stored on websites,
    networks, and computers, organizations are challenged
    with keeping tabs on accessibility standards compliance.

    What do you do if you are responsible for thousands of PDFs?

    You may not necessarily know where they all are,
    or you may not have the time and resources to
    check your files one at a time.

    Then we can help you out.
    Our services can regularly scan and crawl websites, internal networks,
    file systems, folders, files,... to locate existing document issues and
    compile an issue-report based on the findings.

    The report indicates the accessibility status of the PDF documents over time;
    including measures needed to remediate PDF documents for full PDF/UA compliance.

    The report can then be used as input for the accessibility work;
    such as an action plan, allocation of time for actions and resources, etc.


    We also provide PDF accessibility solutions for B2B/B2C
    environments where high-volumes of accessible PDF documents
    (like invoices, bills, statements, insurance letters, bookings,...)
    have to be generated by internal business systems.


    Quick Links:




Portable Document Format - PDF

PDF - Icon

    PDF today

    Digital information that is worth saving and shared with others
    is often saved as a digital document in the form of
    Portable Document Format, better known as PDF.

    PDF is used today by everyone, from individual users to
    large-scale complex digital ecosystems to create, distribute,
    share and store digital business information.

    Digital business information that defines how websites
    (with HTML / CSS / JavaScript pages, images, videos),
    contents and digital documents are exposed to visitors.


    Every year billions of digital PDF documents are created around the world.
    Adobe Document Cloud alone opens more than 300 billion PDF files each year.

    PDF is the best format for paginated content requiring
    a precise and repeatable appearance.

    PDF is the format of choice for every kind of document and
    is used in all industries, government and by all citizens.

    Think of all office documents, presentation slides, protocols, reports,
    investigations, plans, contracts/legal documents, prospectus,
    annual reports, press releases, white papers, brochures,
    laws and regulations, sales/marketing/information material, forms,
    customer magazines and journals, educational/training material,
    vaccination certificates, and other digital documents that citizens,
    employees, customers and site visitors view and download every day
    on internal and external websites.

    PDF is also at the heart of manufacturing and engineering communications.
    PDF technology supports manufacturing worldwide, conveying ideas,
    plans, communications, agreements, specifications, contracts…
    and of course, 2D and 3D drawings and supporting content
    throughout complex workflows and across corporate,
    organizational and process boundaries.

    PDF is simply trusted by everyone to reliably
    communicate accurate information.

    In fact, and according to PDF Association:
    PDF is the 3rd most popular file format on the web
    (after HTML and XHTML), making it far more popular than
    DOCX, XLSX, PPTX, and EPUB, and even far more popular
    than image files like JPEG, PNG, and GIF.


    In the Swedish public sector alone,
    many millions of digital PDF documents are created every year;
    whereof a large portion of these documents are published on
    public websites for access by the general audience.

    A clear evidence that the PDF technology serves as an appreciated,
    reliable and very often preferred digital communication and information
    platform by our authorities.

    Large amounts of important and valuable information
    are stored in these digital PDF documents.

    But in too many cases, these PDF documents are unfortunately not
    designed and created in such a way that all citizens are even given
    the opportunity to access the information to be able to act on it.


    PDF is today far from being a printing solution only

    To most end users, PDF is simply a reliable, printable page.
    However, most PDF documents created are never printed on paper,
    but saved and shared as digital files in computer systems and networks.

    Thus, PDF is the default way to share a digital version of a print document.

    Informed users know that PDF also performs as a critical workflow enabler,
    a multipurpose content vehicle for digital publishing, and
    a powerful and globally supported format for long-term archiving.


    PDF is a page-based technology, thus the term "page" is frequently used.
    But many sectors and PDF applications don’t print, share or publish pages.
    For example, you may be designing for labels, packaging,
    industrial print, book covers, signs, or even textiles.
    So, if you are not printing, sharing, publishing pages,
    you can translate "pages" to the format most
    appropriate for your use case.


    PDF technology goes far beyond the format.
    PDF enables digital document solutions on every continent,
    in every language, in every business and public sectors worldwide.

    PDF is a reliable format for your valuable digital information resources.
    PDF viewing capabilities are an essential part of any operating system
    (even on mobile devices), and indeed, today all modern web browsers
    offer built-in PDF viewers.


    PDF is an important part of the digital transformation

    Digital document formats, PDF in particular,
    are at the center of the ongoing digital transformation.

    PDF is a core technology of the digital online world, today and in the future.

    The ISO-standardized PDF technology is indispensable.
    PDF files are shared, displayed, read/consumed on computer screens
    and on mobile devices; they can even be managed, navigated and
    rendered by assistive technology devices for those who need.


    PDF-based technology is integrated in an infinite number of
    digital solutions and innovative ecosystems,
    thereby enabling digital business development for:

    • automation of workflows and processes

    • workgroup collaboration

    • document long-term archiving

    • document signing

    • document indexing

    • document and text search

    • document encryption

    • document redaction

    • digital publishing

    • content reflow/responsive viewing

    • transactional data / variable data

    • embedded collections of three-dimensional objects
      (3D models, 3D PDF)

    • accessibility for everyone to digital information and services

    • ... and many more application areas


    Can a PDF be Accessible for Everyone?

    • Yes, of course!

    • A fully PDF/UA compliant PDF can be just as
      accessible as a WCAG compliant website!

    File type techniques like PDF and HTML are not by default accessible.

    A PDF can be made an accessible PDF,
    just like an HTML-based web page can be made accessible.

    The reality is that accessibility is not dependent on the file type,
    but the work done to make it accessible.

    Neither PDF documents nor HTML pages become accessible
    because of their ability to become accessible.
    They become accessible because of the trained work put into it.

    An HTML page without that work is inaccessible regardless of its capability.
    Of course so is PDF.


    The PDF specification provides robust support for accessibility.

    The accessibility of any individual PDF file depends on
    how well the author prepared the file for accessibility.

    The accessibility of the experience for the end user depends on
    how well the PDF viewer application supports
    the accessibility features in the specification.

    Achieving accessible PDF or accessible HTML
    typically requires special tools and skills;
    see more below.


    PDF is since 2012 adopted to support digital public services

    PDF has since 1993 served many millions of users and businesses
    as the globally preferred digital document format.

    The PDF technology is today even more developed and is since 2012 adopted to
    also meet today's requirements for accessibility for all to digital public services;
    see more under "Accessible PDF" below.

    Right now, the reliability and robustness of PDF technology,
    based on a fixed layout page-description model, is merged with
    the agility, flexibility and elegance of Web and HTML technologies;
    in order to provide the best possible user experience
    (such as support for reflow) on each type of device and use case.




Accessible PDF

PDF/UA - Icon

    All individual citizens have the right to access all
    types of government information.

    Barriers that prevent interaction with or access to digital
    documents or websites can be considered as discrimination.

    If a digitalt document cannot be read and navigated by everyone,
    including people with vision impairments or other disabilities,
    then the document is not accessible.


    Sweden as a nation is bound by international and Swedish
    regulations to ensure accessibility for everyone:

    • the UN Declaration on Human Rights,

    • the UN Convention on the Rights of Persons with Disabilities,

    • the Swedish Anti-Discrimination Act,

    • the Swedish Public Procurement Act,

    • the Work Environment Act,

    • the Swedish Language Act,

    • the EU Web Accessibility Directive implemented as
      the Swedish Act on Access to Digital Public Services
      (SFS 2018:1937 & SFS 2018:1938), and

    • Upcoming: The European Accessibility Act (2025)

    Declarations, conventions, directives and acts that are technology-neutral.

    Swedish authorities are thus since long bound to comply with
    and apply these regulations in their daily operations.

    Authorities are also in the role of employer responsible for that
    employee work material is accessible and well functioning.


    What is Accessible PDF?

    A digital or electronic media is accessible when it is easily opened,
    read, understood and can be navigated by everyone,
    with or without disabilities.

    The aim of a barrier-free PDF document is to ensure that all users,
    regardless of their personal restrictions, have equal access to
    the content in the PDF-document without the help or
    participation of others.

    Barrier-free access and accessible PDF content is all about
    universal design; i.e. accessibility through design.

    Good design for digital accessibility for everyone ensures
    no subsequent adjustment is required for the needs of
    a specific target group of individuals.


    Note!
    The tricky thing about accessible and inaccessible PDF documents
    is that they, in most cases, look the same.
    In other words, they are often visually identical.

    Therefore, it’s almost impossible for most users to tell
    whether the PDF they are looking at is accessible
    by merely looking at their physical view.

    WCAG's recommendations on accessibility for everyone to digital
    web content emphesizes the need good visual and editorial web design.

    However, accessible PDF (according to PDF/UA) is not about
    visual appearance or editorial design, but about applying digital
    accessibility standards to define an internal technical description of
    the contents of the PDF document so that accessibility devices can
    accurately manage, navigate, and reproduce the content.


    Digital Accessibility Standards.
    Compliance with WCAG is required for
    all content on accessible websites.

    For PDF documents,
    compliance with the ISO Standard PDF/UA is also required.

    Websites are technically built with HTML and CSS code supplemented
    with digital information content of mainly these media components:

    • text

    • pictures

    • sound

    • video

    • documents and presentation slides, and

    • graphic illustrations

    Regardless of technology (web/HTML, text, .png, .jpeg, mp4, PDF, .docx, .key,...)
    used to publish a digital web-based service, the media type used must be
    published in a form that it is accessible for everyone in the community.


    Website owners often refer to:
    "We focus on making the HTML-based content accessible".

    However, according to the EU's Web Accessibility Directive,
    which is technology neutral, that is no longer a valid excuse.
    The website owner cannot continue to publish inaccessible
    PDF documents.


    To ensure unrestricted access to PDF-based information in
    every respect, PDF files must meet certain requirements.

    Accessibility standards ensure that even PDF documents
    work well with screen readers and other assistive technology.

    For a PDF to be considered digitally accessible it shall be
    compliant with the accessibility standard ISO PDF/UA-1 and
    applicable parts of the WCAG 2.1 AA recommendations,
    (and in the USA, ADA and Section 508).


    For files based on PDF-technology,
    universal accessibility requirements are since 2012 defined by:


    Successful e-government presupposes that all
    digital government information is accessible for all citizens
    - the success is dependent on "Accessible PDF":


    WCAG and PDF/UA complement each other.

    The Web Content Accessibility Guidelines (WCAG)
    are the internationally recognized guidelines for accessible web.
    Many national or supranational regulations (eg at EU level)
    on the accessibility of web sites refer to WCAG.

    The WCAG recommendations emphesize good visual and editorial web design.
    All information on a website must be accessible for everyone based on
    four main principles which state that content must be "POUR":

    • Perceivable,

    • Operable,

    • Understandable, and

    • Robust

    PDF/UA is a required complement, not an alternative, to WCAG.

    PDF/UA is consistent with WCAG, but far more technically specific,
    and provides a clear-cut means of affirming that a given
    PDF document meets high standards for digital accessibility.

    Compliance with PDF/UA is important for digital accessibility for everyone.
    PDF/UA defines the technical requirements that must be considered
    when a PDF document must be universally accessible for everyone;
    with or without disabilities.

    The PDF/UA standard specifies HOW relevant PDF content
    (such as semantic content, text content, images,
    form fields, comments, bookmarks, and metadata)
    may be used in PDF/UA-compliant documents.

    Properly tagged PDFs are essential and a prerequisite
    for accessibility so that screen reader devices for
    visually impaired people or reading software for
    users with learning disabilities can provide
    rich access to a PDF’s content.

    PDF tags are also an effective method to improve
    Search Engine Optimization (SEO).

    Even automated extraction of information/text content from
    PDF documents is easier to execute with well-tagged documents.


    Inaccessible PDF vs Accessible PDF
    The relation and dependency between PDF, PDF/UA, WCAG and Accessible PDF

    PDF accessibility requirements can be seen as a four-layer pyramid.
    Every layer builds on the previous layer with increasing degree of digital accessibility;
    from inaccessible PDF to usable and readable PDF, accessible for all users:

    • Level 4: Usability

    • Level 3: WCAG

    • Level 2: PDF/UA

    • Level 1: PDF
PDF/UA Foundation, Accessibility Pyramid with 4 Levels, Bottom-up: PDF, PDF/UA, WCAG, Usability - Picture

Source: PDF/UA Foundation


    PDF documents complying with PDF/UA
    are universally accessible for everyone.

    In order to create a document that is as accessible as possible to everyone,
    one needs to focus on all potential user groups and their needs.

    One should never succumb to the temptation to optimize a
    PDF document for a specific user group.

    The consequence of this could be that such a document is then
    very readily consumable for this one group of users,
    but may be more disadvantageous than beneficial for others.


    Important!

    How well a PDF document is "accessible for everyone"
    depends on how the document is created.

    The level of accessibility according to current accessibility standards
    is determined by both the execution of the editorial content of
    the document AND of its internal technical structure.

    Often, this insight is neglected by many, which can lead to significant
    problems when it comes to fixing inaccessible documents.


    Digital documents provided for download on a web site are
    also covered by WCAG per se and must meet the applicable
    success criteria to comply with WCAG (Level A, AA or AAA).

    It is definitely best to first conduct an editorial accessibility check of
    the design and content according to the WCAG recommendations.

    The editorial content of the PDF document must be WCAG compliant
    before it is tested with respect to PDF/UA, the technical requirements
    for "accessible PDF".


    But, WCAG's recommendations alone are not enough
    to make a universally accessible PDF.

    Note!
    For the technical implementation of accessible PDF,
    compliance with the ISO Standard PDF/UA is also a requirement;
    a PDF file can be compliant both with WCAG and PDF/UA.

    A fully PDF/UA compliant PDF can be just as
    accessible as a WCAG compliant website.


    Successful barrier-free access to content within PDF documents
    depends not just on PDF/UA compliant documents, but also on
    requirements for PDF/UA compliant programs and assistive technology:

    • a PDF/UA compliant document (according to standards and guidelines),

    • a PDF/UA compliant display or processing program,

    • a PDF/UA compliant assistive technology.


    Please be aware,

    never adapt PDF documents to a specific assistive technology or software.
    Instead, always adapt PDF documents to the digital accessibility standard!

    It is not the assistive technologies, nor popular software tools such as
    MS Office, Adobe InDesign, Adobe Acrobat, Google Docs, Apple iWork,...
    or screen readers like JAWS, NVDA, MS Narrator, Apple VoiceOver,...
    that define what is an accessible PDF.

    A PDF document is defined as "accessible PDF" only when it
    meets the ISO Standard PDF/UA with guidelines!


    All you have to do is to create ONE version of a PDF/UA compliant document,
    and the manufacturers of the relevant programs and assistive technologies are
    in turn responsible for complying with this global digital accessibility standard.

    This results in ONE PDF that anyone can use,
    regardless of functional ability and/or need for
    special technical aids to be able to consume
    the content and navigating the information.

    To over time only need to maintain/update ONE document,
    instead of many different variants of the same document,
    saves many working hours.


    Barrier-free also means multi-channel-capable

    The demand for universally accessible information
    is not restricted to the needs of disabled individuals.

    Content now must also be generated and
    made available as intelligently as possible.
    That also includes the language
    (comprehensibility, syntax, multilingualism).

    In other words, the demand is also for documents with meaningful data
    that can be extracted and linked as desired, for example to conduct
    highly complex and targeted information research:


    PDF on Mobile Devices / Small Screens

    Based on the premise of a fixed layout, the PDF page-description model
    was developed during a time where documents were exclusively viewed
    on desktop monitors, or printed.

    Recent years advent of much smaller screens, and screens of many sizes,
    presents a variety of challenges –and opportunities in the PDF paradigm.

    The global IT industry and the global PDF industry are now, as we speak,
    implementing innovative solutions (like the Adobe Liquid Mode for Acrobat Mobile)
    to accommodate this challenge:




Who shall use PDF/UA for Accessible PDF, and when?

PDF/UA - Icon

    Ensuring that digital documents are accessible for everyone is not just a good idea:
    it is in fact completely in accordance with current law.

    The law aims to counteract discrimination.
    Public authorities have a special responsibility to comply with the law.

    The option to just opt out of publishing
    digitally accessible documents does not exist!

    An authority that publishes inaccessible digital information
    thus withholds information intended for all citizens
    from reaching out to all citizens;
    which in itself may constitute a form of discrimination.

    It can also be a form of defiance of the law.

    It does not have to be that way.


    PDF/UA is relevant and directly applicable for all entities,
    in public sector and elsewhere, concerned with conformance
    to regulations requiring access for everyone to
    documents based on PDF technology


    Since 2009 it is mandatory (according to the National Archives' regulations)
    for Swedish authorities to use the standard PDF/A-1 for electronic archiving
    of office documents and other digital documents.

    PDF/UA is a complementary, process-based standard
    which is applicable to Swedish authorities and entities,
    to make public digital documents universally accessible for everyone.

    A PDF document can simultaneously meet several standards,
    for example, both PDF/A-2a and PDF/UA for long-term archiving of
    an accessible digital PDF document.


    Legal requirements for accessibility to digital information for
    everyone in the society (e.g. the EU Web Accessibility Directive,
    the Swedish Act on Access to Digital Public Services,
    the Swedish Discrimination Act, the German BGG, BITV and mandate 376)
    ensures that all users, regardless of functional ability, have equal access
    to information and functionality on the web and in PDF documents.

    Accessible PDF files are fundamental for barrier-free access to
    digital information from eGovernments/public administrations
    and enterprises serving the public sector.

    Also entities serving the public sector, like media service providers,
    advertising/communication agencies, banks, finance and insurance entities,
    organisations and institutions as well as lecturers at colleges and universities
    that are required to provide documents/course materials
    in the form of accessible documents.


    Documents on websites, especially PDF files, can be a significant
    risk of liability even if the site's HTML content itself is fixed.
    Avoid litigation risks by ensuring that all PDF documents on the
    web are accessible for everyone; with or without disabilities.


    (The regulations are much stricter internationally,
    for example in the USA and in Ontario/Canada, where also websites
    in the private sector, incl. schools / universities, are included,
    with the result that several businesses and universities have been
    sentenced to pay large sums in damages to persons who consider
    themselves to be discriminated due to inaccessible websites and
    inaccessible documents published there).


    In 2025, the EU Accessibility Directive will enter into
    full force in Sweden, where the accessibility requirements are
    extended to also apply to products and services and other
    sectors of the society, such as for banking and finance.

    Then we can expect that even PDF documents that are
    generated in large volumes from the authorities and others
    businesses' central IT systems and databases must
    be designed as digitally accessible PDF documents.

    Examples of this type of documents are invoices, notices, pension notices,
    bank statements, funds dividend notices, reports, agreements, forms, ...
    which are all produced and distributed ias part of automatic workflows and
    in very large quantities (maybe hundreds of thousands) every day.

    Then the digitally accessible PDF will also be a
    question for the IT department to solve.


    It's critical to publish documents that are digitally accessible for everyone,
    also for individuals with vision and hearing impairments, mobility challenges,
    cognitive, and other disabilities.

    Apply PDF/UA and make a difference to your audience.
    By publishing PDF documents that are accessible for everyone
    all citizens have equal opportunity to access and act on
    valuable digital information.


    Recommendation:

    For all forms of internal/external ordering of PDF-based documents
    the following shall be included as firm requirement:

"The PDF documents SHALL be delivered as accessible PDF
according to the ISO Standard 14289 (PDF/UA)"



    Please be aware,

    to quickly make accessible PDF by pressing a few buttons
    in a program does not usually lead to a successful final result.

    You need a certain amount of basic knowledge in
    digital accessibility standards.
    The extent of this knowledge depends largely on
    the nature of your documents and content.

    Are you confident that your business internally has the skills and
    the right tools to create PDF documents that are guaranteed
    to meet the PDF/UA Standard?

    If not,
    hire NewFormat to provide Accessible PDF as a Service.
    Accessible PDF as a Service is for anyone who does not have
    the opportunity to create accessible PDF files on their own,
    but who nevertheless want PDF documents to comply with
    accessibility regulations and standards.


    Interesting?




Common ways to create of accessible PDF documents


PDF/UA - Icon

    Common methods for the creation of accessible PDF documents:

    • The direct method based on source format:

    • If you want to create accessible PDF documents with authoring
      software like Microsoft Word, Adobe InDesign, Adobe Acrobat,
      or if you want to convert a structured format like
      HTML or XML into PDF, you usually click
      the magic “Create PDF” button.

      If the conversion software does a good job,
      the necessary internal tag tree is created automatically
      and in a high quality.


    • The indirect method based on an existing PDF file:

    • If the source file is not available or if the authoring software
      doesn’t do a good conversion job, you can take the PDF without tags,
      generally a web-PDF, and rework it.

      During this process you tag every relevant content element and
      add some additional accessibility features like alt text to figures.
      For doing this you need a software tool, a PDF editor,
      that is capable to create and edit PDF tags.


    But do not expect too much.
    Only very few software programs offer inbuilt support
    to create high-quality PDF/UA compliant documents
    out of the box or at least with less effort.




PDF/UA - Icon

Recommended Reading on PDF/UA
The ISO Standard for Accessible PDF Documents and Forms

PDF/UA in a Nutshell - Front Cover - Picture     PDF/UA Flyer Front Cover - Picture

(For download of these guides, click on the pictures above)



Lifebuoy - Picture

    Do you need help to create accessible PDF in compliance with PDF/UA?

    NewFormat help businesses to locate, map and analyze existing
    document resources as input for decision on needed actions to
    achieve full compliance with accessibility standards.

    To prepare of a few or limited number of PDF documents for universal
    accessibility can be daunting task, although possible to accomplish.

    But, what do you do if you are responsible for thousands of PDFs?
    You may not necessarily know where they all are, or you may not
    have the time and resources to check your files one at a time.

    With vast numbers of enterprise PDF documents stored on websites,
    networks, and computers, organizations are challenged with
    keeping tabs on accessibility standards compliance.

    Should you prepare the files on your own using a software tool,
    or should you hire an external resource to prepare the files as a service?

    We provide tools for creation, checking/validation and remediation,
    services and training, to make your PDF documents truly accessible
    for everyone according to the ISO Standard PDF/UA.

    Our services can regularly scan and crawl websites, internal networks,
    file systems, folders, files,... to locate existing document issues and
    compile an issue-report based on the findings.

    The status reports indicates the accessibility status of
    the PDF documents over time; including measures needed to
    remediate PDF documents for full PDF/UA compliance.
    Such fact reports are of indispensable value as a basis for your
    entity's continuous accessibility work and accessibility reports.


    Tools and services for successful use of
    PDF/UA for accessible PDF


    Audit mapping of document resources on your websites/domains

    We offer subscription services where we scan your websites/domains
    according to some desired regularity;
    e.g. once a year, every six months, every quarter, every week,...
    Provides insight into the status of existing PDF documents
    with respect to accessible PDF.

    Interesting?




More Information and Resources

PDF/UA - Icon


Warning - Icon

Warning for Inaccessible PDF!

PDF/UA Foundation - PAC PDF/UA Check - Error - Does not comply with PDF/UA - Not an accessible PDF - Banner



For more information contact NewFormat


NewFormat AB

Smörblommegränd 14, SE-165 72 Hässelby (Stockholm), Sweden
tel:+46 (0)70 631 53 01

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PDF/UA - Ikon

Accessible PDF